25 of every 27 customers who have a bad experience fail to report it because they don’t believe anything will change.
Our Clients
Loyalty Factor is known for its commitment to meeting its clients' goals and objectives. We have worked successfully with clients in a wide-range of industries and are known for creating high impact, innovative and fun programs that provide lasting results. A partial list of our 100% referenceable account base includes:
- Abbott/MediSense
- Abbott Molecular
- AM/PM Cleaning Services
- Aprisma
- BAE Systems
- Bingham McCutchen
- Caliper Life Sciences
- Cardinal Health
- Catholic Medical Center
- Centiv (Incentive Systems)
- ClickSoftware
- Cognos
- Commonwealth Institute
- Concerto Software
- ConforMIS
- Cryptzone
- The Cooperative Bank of Cape Cod
- Danbury Hospital
- Draper Laboratories
- DRS Technologies
- ESI
- Exeter Hospital
- Fidelity Investments
- Fireye
- Fisher Scientific
- F. W. Webb
- The First National Bank of Ipswich
- Genuity
- Globalware Solutions
- Greater Boston Food Bank
- Haemonetics
- Honeywell
- Hologic
- IBM/Lotus
- IndigeTech
- IBM/Lotus
- IndigeTech
- IKEA International
- JSA Architectural Firm
- Kronos
- LifeScan / Johnson & Johnson
- Massachusetts League of Community Health Centers
- Mass Mutual
- Monster.com
- Moore Medical
- NE Delta Dental
- Netegrity
- Netezza
- Newmarket International
- NSTAR
- Pergo International
- PerkinElmer
- Pioneer Investments
- Plymouth State University
- PMI
- Progress Software
- SBLI USA
- SeaChange International
- Solomon Communications
- SpecialtyScripts Pharmacy
- Standex
- Telwares Communications, LLC
- The Hartford
- Tufts
- United Nations
- University of Massachusetts Lowell
- Wellesley College
- Whittier Health Systems
- York Hospital