Corporations can work five times harder and spend five times more money to gain new customers, or they can keep the ones they have.
Upcoming Speaking Engagements
Contact Center Pipeline
October 3, 2018
Sparking Creativity & Innovation in the Call Center
NH
SHRM HR Conference
October 17, 2018
The Workforce of the Future: Prepare for these Trends & Changes
Fort Worth, TX
Maine Health Care Association Conference & Expo
October 18, 2018
It's a Beautiful Day in the Neighborhood: What We Can Learn from Mr. Rogers
Rockport, ME
ICMI Contact Center Expo
November 12, 2018
Reboot Your Culture with the Power of Magnetic Leadership
Red Rock - Las Vegas, NV
ICMI Contact Center Expo
November 13/14, 2018
The Future Workforce: Prepare for These 21st Century Trends
Red Rock - Las Vegas, NV
NECCF Winter Conference
December 11, 2018
TBD
Canton, MA