25 of every 27 customers who have a bad experience fail to report it because they don’t believe anything will change.
Magnetic Leadership 360 Assessment
Loyalty Factor provides a customized 360 Assessment specifically tailored to developing Magnetic Leadership, entitled:
The R.E.A.L. Approach, Retaining, Engaging and Attracting Loyalty
This assessment outlines the traits and competencies for effective magnetic leadership, and provides detailed feedback on how individuals can become powerful magnetic leaders.