78% of consumers say their most satisfying experience occurred because of a capable and competent customer service representative.
Magnetic Leadership 360 Assessment
Loyalty Factor provides a customized 360 Assessment specifically tailored to developing Magnetic Leadership, entitled:
The R.E.A.L. Approach, Retaining, Engaging and Attracting Loyalty
This assessment outlines the traits and competencies for effective magnetic leadership, and provides detailed feedback on how individuals can become powerful magnetic leaders.