It costs 10 times more to gain a new customer than it does to keep an existing customer.
Magnetic Leadership 360 Assessment
Loyalty Factor provides a customized 360 Assessment specifically tailored to developing Magnetic Leadership, entitled:
The R.E.A.L. Approach, Retaining, Engaging and Attracting Loyalty
This assessment outlines the traits and competencies for effective magnetic leadership, and provides detailed feedback on how individuals can become powerful magnetic leaders.